Privacy Policy

Last updated: July 2026

Fix My AC ("we," "us," "our") operates fixmyac.com to connect homeowners with licensed local HVAC contractors. This policy explains what information we collect, how we use it, and who we share it with.

Information we collect

When you submit our quote request form, we collect the information you provide directly, which may include your name, phone number, email address, ZIP code or address, and a description of your AC issue.

We also automatically collect limited technical data, such as your browser type, device type, and referring page, through standard web analytics and advertising tracking tools.

How we use your information

• To match you with a licensed HVAC contractor in your area who can provide a quote.
• To contact you by phone, text, or email about your request.
• To improve our website, advertising, and matching process.
• To detect and prevent fraud or abuse of our forms.

Who we share your information with

This is the core of what we do, so we want to be direct about it: when you submit a quote request, we share your contact information and stated project details with one or more licensed HVAC contractors so they can reach out to you directly with a quote. This is a paid referral relationship — contractors pay us to receive qualified leads like yours.

We do not sell your information to data brokers, and we do not publicly list or publish your information. We do not share your information with unrelated third parties for their own independent marketing purposes.

We may also share information with service providers who help us operate our website, forms, and communications (such as hosting and form-processing providers), solely to support our own operations.

Consent to be contacted

By submitting our form, you expressly consent to be contacted by Fix My AC and by the contractor(s) matched to your request, by phone call, text message (SMS), or email, including through the use of automated dialing or messaging technology, even if your number is on a state or federal Do Not Call list. Consent is not a condition of purchasing any service. Message and data rates may apply. You can request to stop contact at any time using the methods described below.

Your choices

• To opt out of future contact, reply STOP to any text message, or contact us using the information below.
• To request deletion or a copy of the information we hold about you, contact us using the information below. We will respond within a reasonable time and in accordance with applicable law.

Cookies and advertising

We use cookies and similar technologies, including through Google Ads and Meta advertising tools, to measure the performance of our advertising and to understand how visitors use our site. You can control cookies through your browser settings.

Data retention

We retain the information you submit for as long as reasonably necessary to fulfill the purposes described in this policy, including matching you with a contractor and complying with our legal obligations.

Children's privacy

Our services are intended for adults seeking home repair services. We do not knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Contact us

If you have questions about this policy or want to exercise any of the choices above, contact us at privacy@fixmyac.com or call (800) 555-0142.